What People Are Saying About IHHR and Bernadette Smith

Testimonials are a good way for new clients to understand the quality work that In House Human Resources (IHHR) does. The following is a selection of what some people are saying about us. Be sure to check in often as this page gets updated on a regular basis. If you would like to give us a testimonial, please contact us at info@inhousehr.ca.


Bernadette is simply an outstanding HR Executive. As Nokia Canada’s HR Business Partner, Bernadette played a vital role in managing the HR function for both the Nokia Mobile Phones and Networks country organisations respectively. Her partnership approach in conjunction with strong interpersonal and intuitive skills made Bernadette a highly effective HR strategist and liaison at Nokia Canada. Sensitive to both corporate and employee concerns, she was keenly proactive in developing and executing on sound HR policies and practice that made good business sense for Nokia and its employees. Bernadette’s strong HR leadership and support was invaluable to me during our development of a strong business foundation for Nokia Networks in Canada.
Today Bernadette is a successful entrepreneur and leader of IN HOUSE HUMAN RESOURCES. I continue to count on her for trusted counsel on HR matters relating to my own business. I highly recommend Bernadette and her services to any going concern, needful of a solid professional that can quickly grasp the critical issues and provide effective HR management solutions.

Peter Kibiuk, former General Manager for Nokia Networks Canada

Kretchmar Inc.

“Part of our EMC Elements (safety program) is to provide refresher/training on various Health and Safety topics. Bernadette provided training on Investigations and Setting Health & Safety Objectives to the JHSC and Supervisors. The training Bernadette provided was well structured and easy to understand and the presentation of the material was developed and presented in a very professional manner. The committee and supervisors were very happy with the training and is pleased with the quality of service Bernadette provided”.

“One of the concerns the JHSC had was the Emergency Preparedness was not done on an annual basis. Bernadette was quickly able to respond to the committee concerns and arranged two emergency evacuations in a very short time. She coordinated a team and assigned each person a task they had to carry out to ensure a smooth and efficient evacuation. We were able to evacuate over 200 people in less than 5 minutes because of her ability to plan, communicate effectively and her attention to detail. We now have an annual evacuation in place thanks to Bernadette’s willingness to get the job done”.

Shameza Mohamed, Human Resources Representative, Kretschmar Inc.

XCopper Legal Services

“It is my pleasure to supply a reference for Ms. Bernadette Smith. Ms. Smith was hired as a contracted consultant to assist with our Human Resources needs at XCopper Legal Services Inc. I found her insight and professionalism a true asset to our Organization.

Ms. Smith performed many roles while with us but what stands out most to me was her “Management 101” training session. She prepared a customized one day workshop for approximately 12 of our senior and branch managers. The workshop was outstanding and was well received by all. The workshop covered topics such as company values, roles and responsibilities, relationship boundaries, professionalism, self management, administration, security, customer service, employee management and appraisals, performance management, conflict management, communication and management’s goal setting.

Our company had numerous junior managers and this workshop was of great value to them as it was for our senior managers who could use a refresher course. Ms. Smith customised the workshop so that it applied to our industry and more importantly to our company. She made sure there was a little something for everyone there. The feedback to our Owners from those that attended was all positive.

I would not hesitate to recommend Ms. Smith in any Human Resources capacity”.

Christine Burton, former Office Manager for XCopper Legal Services

Lennox Container Group

“We engaged Bernadette of In House Human Resources to provide guidance and expertise in revamping our health and safety program. This involved updating our standards and policies, providing guidance to our health and safety coordinator, and helping us to begin participating in a safety group. We found Bernadette’s work to be invaluable. She came to do one job and we had her back several times until she had totally overhauled the health and safety program and trained our coordinator to continue the work after she left. We were very happy with the quality of the work she performed and would highly recommend her to any organisation. We would definitely have her return any time”.

Gerry and Mary Lennox, Lennox Container Group

Outplacement Services for Client

I had the pleasure of meeting Bernadette when I attended her outplacement service sessions. The company I was working for at the time had hired Bernadette as an HR consultant to assist me with my job search during the remaining three weeks of employment.

My sessions with Bernadette were extremely productive and valuable. She was able to provide excellent advice/ mentorship in replying to job postings, recruiters and networking. Moreover, she provided practical interviewing tips and guidance to avoid common pitfalls and self-defeating tendencies. She assisted me in maximizing the effectiveness of writing resumes, cover letters and personal branding to garner heightened attention from potential employers. Lastly, Bernadette provided highly valued services in negotiation coaching and general job advice even after the sessions had been completed. Bernadette Smith is a very well-trained HR consultant professional and I would definitely recommend her to an employer looking to contract her services.

One final commentary is that my previous company had also hired Bernadette as an HR consultant/contractor to handle workplace health and safety concerns. She gave a wonderful presentation educating the company on the new HR168 amendments regarding workplace violence and harassment. She was ready and willing to answer any questions the team had on this subject.”

Gary Tse, Outplacement Services Client

Volunteer Work – Ajax Pickering Board of Trade

Bernadette very competently assumed the role of Chairperson of the HR Committee for the APBOT. An invaluable HR resource, she deftly led us through the relevant issues during the year – from effectively responding to legislative issues to developing a comprehensive procedural manual. Bernadette proved to be an effective and proactive leader that kept us focused on the issues at hand.

Mary Cunningham, Principal, Cunningham & Associates & Current Chairperson APBOT